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IT Managed Services Plan (MSP) - This type of agreement typically suites clients who are interested in utilizing our full offering of business communications services. It is an agreed upon, fixed monthly fee and covers all recurring software, cloud subscriptions and labour.

 Providing complete, end-to-end service and support of your IT infrastructure for a fixed monthly fee can be a huge value for businesses.                                                                    It takes the guesswork out of your IT budget and holds us accountable to you for response times and system uptime! This arrangement also allows for CONNECT to provide a much higher level of service than that of the traditional "break-fix" model


Includes unlimited technical labour

Hosted Exchange Email & support

Cloud file enablement (if required)

Onsite/offsite data backup, verification and test restore

Windows Server monitoring & maintenance

Windows workstation monitoring & maintenance

Antivirus managed agent

Anti Spam managed agent

Asset Management

Firewall management

Mobile device management

VoIP/PBX/Telephone System support

CCTV System support

Building Card Access System support

This type of agreement starts with a complete IT systems audit followed by an onsite meeting to get a better idea of your IT environment as well as your business needs. The entire program is based around providing value to your business.

Contact us to schedule a discovery meeting.